Privacy Policy

Effective Date: 08/01/2025, 01:58:41 UTC

Introduction & Organizational Info:

We, at Parserr Pty Ltd, are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website backrightup.com, and any related interactions. Our primary goals in processing this information include:

  • Enhancing the user experience on our platform by understanding customer needs and preferences.

  • Providing timely support and responding to inquiries or service requests.

  • Improving our products and services to meet the evolving demands of our users.

  • Conducting necessary business operations, such as billing and account management.

It is our policy to process personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we handle is protected against unauthorized access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal information, while enabling us to deliver the services you trust us with.

  • We do have a designated Data Protection Officer (DPO). Should you have any questions or require further information about how we manage personal information, please feel free to contact us at [email protected].

Your privacy is our priority. We are committed to processing your personal information transparently and with your safety in mind. This commitment extends to our collaboration with third-party services that may process personal information on our behalf, such as in the case of sending invoices. Rest assured, all activities are conducted in strict compliance with applicable privacy laws.


Scope and Application:

Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, registered users, and customers. Whether you are just browsing our website backrightup.com, using our services as a registered user, or engaging with us as a valued customer, we ensure that your personal data is processed with the highest standards of privacy and security. This policy outlines our practices and your rights related to personal information.


Data Collection and Processing:

Our commitment to transparency and data protection extends to how we collect and use your personal information. We gather personal data through various interactions, including but not limited to, when you utilize our services or products such as Backup of Azure Devops and GitHub data, or directly provide information to us.


Data Storage and Protection:

Data Storage:

  • Personal information is stored in secure servers located in the following locations: Europe, Australia, United States and Canada using configurable user preferences in the application. For services that require international data transfer, we ensure that such transfers comply with all applicable laws and maintain data protection standards equivalent to those in our primary location.
  • Data Hosting Partners: We partner with reputable data hosting providers committed to using state-of-the-art security measures. These partners are selected based on their adherence to stringent data protection standards.

Data Protection Measures:

Encryption: To protect data during transfer and at rest, we employ robust encryption technologies.

Access Control: Access to personal information is strictly limited to authorized personnel who have a legitimate business need to access the data. We enforce strict access controls and regularly review permissions.

Security Audits and Monitoring: Regular security audits are conducted to identify and remediate potential vulnerabilities. We also monitor our systems for unusual activities to prevent unauthorized access.


Data Sharing and Disclosure

At Parserr Pty Ltd, we are committed to safeguarding your personal information and ensuring it is treated with the utmost respect. This commitment extends to how we handle the sharing and disclosure of your data. Below we outline our practices in this area:

Sharing Personal Information:

  • Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf. Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your information confidential. These partners are prohibited from using your personal information for any purpose other than to provide these services to Parserr Pty Ltd, and they are required to maintain the confidentiality of your information.

Service Name Provider Purpose(s) Collected Personal Data Type(s) Privacy Policy Link
Azure Microsoft Corporation
  • Providing Backrightup services
  • Customer Support
  • First and Last Name
  • Email address and/or Phone number
https://www.microsoft.com/en-ca/privacy/privacystatement
Calendly Calendly LLC
  • Scheduling meetings
  • First and Last Name
  • Email address and/or Phone number
https://calendly.com/legal/privacy-notice
Crisp Chat Crisp IM SARL
  • Customer Support
  • Content Delivery
  • First and Last Name
  • Email address and/or Phone number
https://crisp.chat/en/privacy/
Google Workspace Google LLC
  • Communication and Collaboration
  • First and Last Name
  • Email address and/or Phone number
https://policies.google.com/privacy
Hubspot HubSpot, Inc.
  • Marketing and Advertising
  • Customer Support
  • First and Last Name
  • Email address and/or Phone number
https://legal.hubspot.com/privacy-policy
Invoice Ninja Invoice Ninja LLC
  • Payment Processing
  • First and Last Name
  • Email address and/or Phone number
  • Address and City
https://invoiceninja.com/privacy-policy/
Mailchimp Intuit Inc.
  • Marketing and Advertising
  • First and Last Name
  • Email address and/or Phone number
https://mailchimp.com/legal/
Profitwell Paddle.com Market Ltd
  • Processing transactions
  • Email address and/or Phone number
  • First and Last Name
https://www.paddle.com/legal/privacy
Stripe Stripe, Inc.
  • Processing transactions
  • Customizing and adapting user experience
  • Payment Information (e.g Credit Card Number, Bank Details)
  • First and Last Name
  • Email address and/or Phone number
  • Address and City
https://stripe.com/au/privacy
Zapier Zapier, Inc.
  • Communication Efforts
  • Marketing and Advertising
  • First and Last Name
  • Email address and/or Phone number
https://zapier.com/legal/data-privacy


Data Processing Agreements:

When we share your data with third-party service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your information is managed in accordance with GDPR and other relevant data protection laws. These agreements mandate that third parties implement adequate technical and organizational measures to ensure the security of your data.

Transparency and Control:

We believe in transparency and providing you with control over your personal information. You will always be informed about any significant changes to our sharing practices, and where applicable, you will have the option to consent to such changes.

Your trust is important to us, and we strive to ensure that your personal information is disclosed only in accordance with this policy and when there is a justified reason to do so. For any queries or concerns about how we share and disclose personal information, please reach out to us at [email protected]


User Rights and Choices:

At Parserr Pty Ltd, we recognize and respect your rights regarding your personal information, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to ensuring you can exercise your rights effectively. Below is an overview of your rights and how you can exercise them:

Your Rights:

  • Right of Access (Article 15 GDPR): You have the right to request access to the personal information we hold about you and to obtain information about how we process it.

  • Right to Rectification (Article 16 GDPR): If you believe that any personal information we hold about you is incorrect or incomplete, you have the right to request its correction or completion.

  • Right to Erasure (‘Right to be Forgotten’) (Article 17 GDPR): You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, among other circumstances.

  • Right to Restriction of Processing (Article 18 GDPR): You have the right to request that we restrict the processing of your personal information under certain conditions.

  • Right to Data Portability (Article 20 GDPR): You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit those data to another controller.

  • Right to Object (Article 21 GDPR): You have the right to object to the processing of your personal information, under certain conditions, including processing for direct marketing.

  • Right to Withdraw Consent (Article 7(3) GDPR): Where the processing of your personal information is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

  • Right to Lodge a Complaint (Article 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable data protection laws.

Exercising Your Rights:

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws. Please note, in some cases, we may need to verify your identity as part of the process to ensure the security of your personal information.

We are committed to facilitating the exercise of your rights and to ensuring you have full control over your personal information. If you have any questions or concerns about how your personal information is handled, please do not hesitate to get in touch with us.


Cookies and Tracking Technologies:

At Parserr Pty Ltd, we value your privacy and are committed to being transparent about our use of cookies and other tracking technologies on our website backrightup.com. These technologies play a crucial role in ensuring the smooth operation of our digital platforms, enhancing your user experience, and providing insights that help us improve.

Understanding Cookies and Tracking Technologies:

Cookies are small data files placed on your device that enable us to remember your preferences and collect information about your website usage. Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site and which pages you visit.

How We Use These Technologies:

  • Essential Cookies: Necessary for the website’s functionality, such as authentication and security. They do not require consent.

  • Performance and Analytics Cookies: These collect information about how visitors use our website, which pages are visited most frequently, and if error messages are received from web pages. These cookies help us improve our website.

  • Functional Cookies: Enable the website to provide enhanced functionality and personalization, like remembering your preferences.

  • Advertising and Targeting Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaign.

Your Choices and Consent:

Upon your first visit, our website will present you with a cookie consent banner, where you can:

  • Accept All Cookies: Consent to the use of all cookies and tracking technologies.

  • Reject Non-Essential Cookies: Only essential cookies will be used to provide you with necessary website functions.

  • Customize Your Preferences: Choose which categories of cookies you wish to allow.

Changes to Our Cookie Use:

We may update our use of cookies and tracking technologies to improve our services or comply with legal requirements. We reserve the right to update this policy when required.

Should you have any questions or concerns about our use of cookies and tracking technologies, please do not hesitate to contact us at [email protected]. Your privacy and the integrity of your personal data are of utmost importance to us.


International Data Transfers:

At Parserr Pty Ltd, we may transfer your personal information to locations outside of your country of residence, including to countries that may have different data protection laws than those in your jurisdiction. We want to assure you that any such transfers are conducted with the utmost care and in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).


Direct Marketing and Communications:

At Parserr Pty Ltd, we may use your personal information to send you direct marketing communications about our products, services, promotions, and other relevant information that we believe may be of interest to you. We are committed to ensuring that our direct marketing practices are transparent, lawful, and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the ePrivacy Directive.

Obtaining Consent for Direct Marketing:

  • Opt-In Consent: We will obtain your explicit opt-in consent before sending you direct marketing communications, where required by law. This means that you will have the opportunity to actively consent to receiving marketing messages from us before we send them to you.

  • Unsubscribe Option: Every direct marketing communication we send will include clear instructions on how to unsubscribe or opt-out from receiving future marketing communications. You can exercise your right to opt-out at any time, and we will promptly honor your request to stop sending you marketing messages.

Types of Direct Marketing Communications:

We may use your personal information to send you direct marketing communications via various channels, including:

  • Email

Managing Your Preferences:

You have control over the direct marketing communications you receive from us. You can manage your communication preferences by using the unsubscribe link provided in our marketing emails or text messages.


Policy Updates and Changes:

At Parserr Pty Ltd, we are committed to keeping you informed about how we handle your personal information and any changes to our privacy practices. We may update this privacy policy from time to time to reflect changes in legal requirements, industry standards, or our business operations. We want to assure you that any updates will be communicated transparently and in accordance with applicable data protection laws.

Notification of Changes:

  • Notification Process: In the event of significant changes to our privacy policy that may affect your rights or the way we handle your personal information, we will provide notice through prominent means, such as email, website notifications, or other appropriate channels. We will also indicate the effective date of the updated policy at the top of the document.

  • Reviewing Changes: We encourage you to review our privacy policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of our services after any changes to the policy signifies your acceptance of the updated terms.

Opt-In Consent for Material Changes:

For material changes to our privacy policy that require your consent under applicable data protection laws, such as the General Data Protection Regulation (GDPR), we will seek your explicit opt-in consent before implementing the changes. You will have the opportunity to review the updated policy and provide your consent before any changes take effect.

Google User Data

Backrightup uses Google’s Application Programming Interface (API) Services to enable the user authorization feature for accessing the Backrightup Platform. Backrightup's use of information received from Google APIs will adhere to Google API Services User Data Policy , including the Limited Use requirements.

  • Do not allow humans to read the user's data
  • Do not use or transfer the data for serving ads, including retargeting, personalized, or interest-based advertising; and
  • Limit your use of data to providing or improving user-facing features that are prominent in the requesting application's user interface. All other uses of the data are prohibited;
  • Only transfer the data to others if necessary to provide or improve user-facing features that are prominent in the requesting application's user interface.

The Services will not use this Google data for serving advertisements. The Services will only use your email address and first name in the application to identify you in the User Interface. The Services will only store your email address for the purposes of identifying the user when logging in and out of the platform. We collect and store your email addres to communicate with you effectively. The Services will not allow humans to read your data unless we have your affirmative agreement for performing these actions, including when doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for the Services’ internal operations and even then only when the data have been aggregated and de-identified.

Contact Us:

If you have any questions or concerns about our privacy policy or any updates to it, please don’t hesitate to contact us at [email protected]. We are here to address any inquiries you may have and to ensure that you have the information you need to feel confident about how your personal information is handled.


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